Are you away from home and cannot collect the package? From today we move the delivery!
From today with DHL ON DEMAND DELIVERY it is possible to manage your deliveries with the utmost ease even from smartphones and tablets. By investing a few euros you can independently manage the delivery of your shipment, customizing it according to specific needs, thanks to the different options. What is this new service about?
- The recipient receives information on the estimated delivery date (Estimated Delivery Date) via email and SMS
- The service is completely free
- Possibility of tracking the shipment
- Allows you to change the date and place of delivery
- It does not require specific tools or applications
While the shipment is in transit, with ON DEMAND DELIVERY you can:
- REPROGRAMMING THE DELIVERY ON A MORE COMFORTABLE DATE the recipient can change the delivery date of the shipment if the one initially scheduled does not reflect his needs (max 7 calendar days).
- REQUEST TO KEEP THE SHIPMENT WHILE YOU ARE ON HOLIDAY in case the recipient is absent for holidays, he can take advantage of the opportunity to suspend the delivery for a period of time up to 30 calendar days.
- COLLECT GOODS OR DOCUMENTS FROM ALL DHL POINTS the recipient can indicate the most convenient DHL point as the delivery location, so that he can personally collect the shipment at the time he prefers.
- CHANGE THE DELIVERY ADDRESS the recipient can decide to change the delivery location of the shipment, opting for a more convenient address according to the scheduled date.
- LET THE SHIPMENT LEAVE AT THE DOOR OF ENTRANCE the recipient authorizes the courier, in case of his absence, to leave the shipment at his front door (or in another position) without the need for a signature.
- TO HAVE THE SHIPMENT DELIVERED TO A NEIGHBOR in the absence of the recipient, the courier is authorized to leave the shipment at a neighbor expressly indicated by the recipient.
Buying online is a convenience, and delivery shouldn’t become a problem !!!


